Service Advisor  

Seeking (Ag, Construction Equipment, Outdoor Power Equipment, Automotive, Power Sports, Etc.) Service Advisor near Sudbury, MA.  If you are highly motivated, have strong communications skills along with some technical experience, and are interested in a great salary with bonus potential, then we have an established family-owned and operated dealership that is looking for you.

Richey & Clapper is a commercial outdoor power equipment dealer focused on the landscape industry.
We carry multiple equipment lines, including trailers, and have a modern 8-bay service department.   


General Requirements:

  • Strong Communication & People Skills
  • Technical Knowledge Needed
  • Ability to: 
    • Create and Implement Processes
    • Multi-Task & Manage to Deadlines
    • Identify & Solve Problems
  • Strong Computer & Written Skills
  • Attention to Detail
  • Ability to work in an area with varying levels of noise
  • 40-hour work week with seasonal Saturdays
  • 18+ years of age

Daily Duties & Responsibilities:

  • Interact with customers and open new repair jobs in the system
  • Coordinate with Service Manager on all aspects of the Service Department
  • Communicate with Technicians to ensure work order accuracy and warranty coverages
  • Maintain contact with customers throughout the repair process – ensuring timeframes, scope of repair work, and associated costs are effectively communicated
  • Track & Coordinate All Service Department Warranty Work
  • Maintain Centralized Location for all Training and Procedural Documentation


APPLY NOW!